Written by Elisabeth P   

I must be living a nightmare!
Being in another country, I tried to reach my two email accounts held with #Microsoft (#hotmail and #outlook).
They have #blocked me out and they demanded for a code which I had set to receive to the other one of each two blocked accounts. A complete dead-end.
I have been obliged to acknowledge to them my mail address with #yahoo and after eleven (11) interrogations, #personal data, telephone Nr – which I have refused repeatedly to provide to them -, names and email of my contacts, which I didn’t remember anyway, I could only answer the security question which I had set at the opening of the damned account.
The result is that they instruct me to open a new account!!!!
Does anyone know if there is any organization which controls these unethical practices?
Please inform!!
I will denounce them with all my means!!
THIS IS a violation of #civil_rights and the real #terrorism by #Microsoft!
Its history and its unethical practices in various levels is the proof and their monopoly is blackmailing.
That’s their message after my numerous attempts and their dictatorial rejections:

“Your security is important to us
Recently, we received several requests to gain access to …… This e-mail address is being protected from spambots. You need JavaScript enabled to view it [the same was sent for ……@outlook.com]. Unfortunately, we were unable to verify your ownership using the information that was provided. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and our careful account recovery process is intended to protect you from any possible malicious activity.
Now what?
Because there have been multiple unsuccessful recovery attempts for this account, we recommend at this point that you create a new account. It’s quick and easy, and we have tools to help you import contacts, connect with Facebook, and even receive messages from multiple email accounts.
> Open a new account
With a new account, you’ll be able to use the following services across all of your devices:
Best-in-class email with unlimited storage at lightning speed and serious security.
Stay connected with friends and family, see social updates and chat with Facebook friends, and make ordinary moments memorable with video calls.
Free online storage for thousands of docs and photos, shared your way.
Don’t get locked out again
Once you create a new account, we highly recommend you update your password reset information with a phone number or alternate email address. This will make it easier for you to gain access to your account in the future if you are locked out again.
> Open a new account

Thank you

Microsoft Support Team

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
USA

Account recovery request 210775911 is now closed. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.”